Online Distance Treatment


Online Distance Treatment

Privacy Policy

Recoveration is deeply committed to providing both clients and end-users with the utmost in privacy and security. We abide by all industry guidelines and consistently monitor our management and operating methods in order to maintain our valued reputation and integrity. This is our promise to our clients, and end-users.

Type of Information Collected

Recoveration is an online communication tool to facilitate contact between clients and counselors. Clients who access Recoveration provide their name, email address, and optional additional information.

Use of Collected Information

Information is collected by Recoveration and is the sole property of the service and the registering client. It is not shared.

End User Contact

The site is a communication service. End users may be contacted via email, or SMS (according to their preference) with information regarding assignments, messages and appointments.


Cookies are only used to keep track of log-in names and passwords and grant access to custom content. This is to keep track of preferences and to better tailor the site to the visitor's needs while providing the most effective service to our clients. Information such as IP address internal session ID, user's domain, type of Internet browser, domain of Web site are collected and used only for traffic auditing and analyzing trends.


"Deactivating" refers to the process by which Personally Identifiable Information, upon request, is removed. Because of backups and records of deletions, it may be impossible to delete a user's entry without some residual information. An individual who requests to have Personally Identifiable Information deactivated will be functionally deleted. We will not sell, transfer, or use the information relating to a deleted individual in any way.

Correct and Update Information

Personal information collected through Recoveration may be corrected or updated on line by the person whose information was collected, at any time.

Notification Of Changes

In the event that there is a change in the privacy practices of Recoveration, those changes will be posted on this page.

Contact Information

Recoveration, abides by the laws and guidelines of the Internet. We welcome any inquiries as to the use of collected information and cookies, site methodology, or company methods and practices. If you have any questions, comments or corrections regarding personally identifiable information obtained through us, please e-mail to, or you can write:

Recoveration c/o Iowa Solutions, Inc.
1045 Sherman Rd
Hiawatha, IA 52233




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About Recoveration

Recoveration is an online distance treatment communication service developed with input from the Iowa Department of Public Health and Substance Abuse Services Center